Contact information
Our Technical Support department can help you with any technical problem that is preventing you from being able to install or play Blizzard games. Support for World of Warcraft can be found
here. Blizzard US (East/West) and Asia players can find support for their region
here.
Game FAQs
Patch Information
If you're looking for a patch, please take a look at our Latest patch information article.
Email
Our Technical Support team can be contacted via this Webform.
Forum
We also have a dedicated Open Technical Support forum. This forum is used by both Blizzard Technical Support staff and your fellow players, feel free in posting your query here.
Phone
Our phone-support opening hours are:
10:30 am to 08:00 pm (Paris time), on Monday and Tuesday
11:30 am to 08:00 pm (Paris time), on Wednesday
10:30 am to 08:00 pm (Paris time), on Thursday
10:30 am to 07:00 pm (Paris time), on Friday
Phone support is provided in English, French, Spanish, and German. As we have many nationalities in Blizzard Europe, we may be able to answer your queries in other languages, but this service cannot be guaranteed.
Contacting Technical Support by phone, from:
| Country | Phone Number | Cost |
| Austria | 0900 120 240 | €0.39 per minute |
| Belgium | 0900 650 50 | €0.05 per call + €0.45 per minute |
| Denmark | 80 887 829 | Free* |
| Finland | 0800 913 152 | Free* |
| France | 0892 305 531 | €0.34 per minute |
| Germany | 0900 1 200 10 61 | €0.41 per minute |
| Italy | 899 876 022 | TI: €0.36 per call + €1.32 per minute
Tim: €0.15492 per call + €1.5493 per minute
Vodafone: €1.20 per call + €2.40 per minute
Wind: €0.15 per call + €1.86 per minute
H3G: €0.60 per call + €2.40 per minute |
| Netherlands | 0909 3210003 | €0.20 per minute |
| Norway | 800 11 122 | Free* |
| Spain | 806 006 061 | €0.10 per call + €0.36 per minute |
| Sweden | 0200 882 655 | Free* |
| United Kingdom | 0901 8150779 | £0.25 per minute |
*Free phone number. Please note that some additional fees may apply if you call from a mobile phone or from a surcharged phone line, consult your phone provider for more information.
Blizzard US (East/West) and Asia support
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